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PRIVACY POLICY

Effective Date: 07/01/2025

The Wellness Collective (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, programs, and services. By using this website, you agree to the terms of this Privacy Policy.

 

If you have questions, please contact us at:

Phone: 412.212.6740

Email: hineighbor@thewellfolk.org

1. INFORMATION WE COLLECT

We collect personal and non-personal information through various interactions on our Website, including when you:

  • Subscribe to our newsletter

  • Fill out forms or surveys

  • Register for events or programs

  • Contact us via email or our online contact form

  • Donate or make a financial transaction

Types of information collected may include:

  • Name

  • Email

  • Address

  • Phone number

  • Mailing address

  • Organization/Affiliation

  • Donation/Payment details (via secure third-party processors)

  • IP address & browser/device information

  • Usage data (pages visited, links clicked, time spent)

 

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Communicate with you

  • Respond to your inquiries or requests

  • Send you updates, newsletters, or event invitations

  • Facilitate donations, registrations, or mutual aid services

  • Analyze website performance and user behavior

  • Improve our services and program outreach

  • Maintain internal records and reports

We do not sell, rent, or trade your personal information to third parties.

 

3. COOKIES & TRACKING TECHNOLOGIES 

We use cookies and similar technologies to enhance user experience and track website usage. Cookies help us remember your preferences and understand how visitors use our site. You can modify your browser settings to decline cookies or alert you when cookies are being sent. Some features of the site may not function properly without them.

 

4. SHARING OF INFORMATION 

We may share your information with:

  • Service providers who help us operate our website or deliver services (e.g. email platforms, payment processors)

  • Partners or collaborators when necessary for program implementation or co-hosted events (with your consent)

  • Law enforcement or government agencies when required by law or to protect our legal rights

 

All third parties with whom we share data are required to uphold privacy and data protection standards.

 

5. DATA SECURITY

We take reasonable precautions to protect your information. This includes encryption of sensitive data, limited access to personal information, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

 

7. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

 

8. YOUR CHOICES 

You may opt out of receiving our emails or newsletters at any time by using the “unsubscribe” link provided in our communications or by contacting us directly. You may also request to review, update, or delete your personal information by contacting hineighbor@thewellfolk.org.

 

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with a revised effective date. Your continued use of the site after changes are made constitutes your acceptance of the updated policy.

 

10. CONTACT

If you have any questions, concerns, or requests related to your privacy or this policy, please contact:

The Wellness Collective

Phone: 412.212.6740

Email: hineighbor@thewellfolk.org

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